SERVICES
Today’s complex healthcare environment calls for solutions that are practical, creative and easily understood by everyone in your organization. Whether your organization is a large healthcare system, a community clinic, a public health department or an acute care hospital, we will partner with you to be the best in class.
l

evaluation & Analysis

Targeted surveys, focus groups and data analysis to identify opportunities for improvement

planning

Detailed plans including timelines, responsibiliites and relevant measures

Implement & Monitor

Implementation of improvement through targeted training  for employees and physicians

      Quality Management
      Program Development

Short and long term Quality Plans to clearly define organizational goals, objectives and measures of success, ensuring compliance with regulatory requirements.

Data Collection, Trending & Analysis

Development of data collections tools; analysis of administrative data to identify organizational trends and opportunities for improvement.

Training & Education

Empower employees through education and training in process improvement, team development, data analysis and display, conflict resolution and patient experience.

Regulatory Review and Preparation

Partnering to prepare relevant documentation to assure compliance for The Joint Commission, OSHA, CARF and CLIA regulations.

Program Assessment & Evaluation

Helping to assure your organization is moving in the right direction through review and analysis of existing programs and recommendations for improvement. Survey development and focus group facilitation.

Improved Satisfaction

Proven strategies for improving both patient and employee satisfaction.

Madeleine has a wealth of knowledge and experience regarding quality and project management and she shares that knowledge willingly. She makes complex topics easy to understand.
Vicki Costello

Senior Project Manager, Children's Hospital

If you want a healthcare professional who comes with a full quality toolbox and all the skills to use the tools efficiently and effectively, Madeleine Hart is the person you want.

Skip Valusek, PhD, CPHQ

CEO/COO, In-Home Lab Connection (IHLC) / FILCH-homecare